Terms of service

                                                 Terms of Service

By accessing or using the Pret by Fiza website, including browsing products, placing orders, or interacting with our services, you agree to be bound by these Terms of Service.

Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms of Service. Any misuse of the website, including fraudulent orders, unauthorized access attempts, interference with website functionality, or activities that may harm Pret by Fiza or its customers, is strictly prohibited.

Orders

All orders are subject to product availability, verification, and acceptance by Pret by Fiza. Pret by Fiza reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Inability to verify customer information
  • Violation of these Terms of Service

Order Verification

To help prevent fraudulent transactions and ensure accurate order fulfillment, Pret by Fiza may contact customers through phone call, SMS, WhatsApp, or other available communication channels to verify orders before dispatch. Orders that cannot be verified may be delayed or cancelled.

Advance Payments

Pret by Fiza reserves the right to request partial or full advance payment for selected orders before dispatch. Failure to provide requested verification or advance payment may result in order cancellation.

Pricing

All prices displayed on the website are in Pakistani Rupees (PKR). Prices, promotions, discounts, and product availability may change at any time without prior notice. In the event of a pricing error, Pret by Fiza reserves the right to cancel or refuse the affected order.

Product Information

We make every effort to display products as accurately as possible. However, actual colors, appearance, and product presentation may vary slightly due to photography lighting, screen settings, device displays, and other factors. Minor variations shall not be considered product defects.

Shipping & Delivery

Delivery timelines provided on the website are estimates only. Pret by Fiza is not responsible for delays caused by courier services, weather conditions, public holidays, operational disruptions, or other circumstances beyond our reasonable control. Pret by Fiza offers FREE shipping on all orders across Pakistan.

Cancellations

Customers may request order cancellation before dispatch. Once an order has been dispatched, cancellation requests may not be accepted. Pret by Fiza reserves the right to determine whether a cancellation request can be accommodated after dispatch.

Customer Responsibilities

Customers are responsible for providing accurate and complete order, contact, and shipping information. Pret by Fiza shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect information provided by customers.

Intellectual Property

All content available on this website, including but not limited to logos, images, photographs, graphics, product descriptions, designs, text, and other materials, remains the property of Pret by Fiza. No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Pret by Fiza shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through it.

Changes to Terms

Pret by Fiza reserves the right to modify, update, or replace these Terms of Service at any time without prior notice. Updated terms will become effective upon publication on the website.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan.

Contact Information

  • Phone: 0301-7111531
  • WhatsApp: 0301-7111531
  • Email: pretbyfiza@gmail.com